Smart Cat Toys Rolling Ball Pet Cat Owner Interactive Pets Toys Automatic Bouncing Ball USB Self Hi Teasing Kittens Jumping Ball

Shipping policy

Orders are processed within 1–2 business days. Once shipped, you'll get a tracking link by email — delivery times depend on the method you choose at checkout.

If your order is delayed or shows no tracking movement for 5+ days:

• Double-check the tracking link for carrier-side delays before contacting us.
• Email support@example.com with your order number — we'll investigate with the carrier directly.
• If a package is confirmed lost in transit, we'll send a free replacement or a full refund, your choice.

Returns & refund policy

Not the right fit? You can return most items within 30 days of delivery for a full refund or exchange.

• Items must be unworn, unwashed, and with original tags attached.
• Footwear must be returned in its original box.
• Final-sale and clearance items are not eligible for return.
• Return shipping is free for store credit; a $4.99 label fee applies for refunds to your original payment method.

Refund timing: once we receive your return, refunds are processed within 3–5 business days and typically appear on your statement within 5–10 business days, depending on your bank.

To start a return, go to Track an order in the footer, or email us your order number and we'll send a prepaid return label.

Need more help? Contact our support team